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Debt Collection Step 3

3. Contact your customer with a final notice

When the customer hasn't paid as per the terms of payment – and has missed any extended payment dates again – call or email them to discuss the outstanding invoice and request payment.

Use final notice email template from business.vic.gov.au/money-profit-and-accounting/getting-paid-on-time/debt-collection-guidelines-and-recovery as a resource or reference



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